Shipping And Returns

Ordering and Shipment confirmation

After you place your order, you will receive two emails from dthpay.com. The first email is a receipt/confirmation which will arrive within minutes of submitting your order. You will also receive a shipping confirmation email via courier once your order is on its way.

When will my order arrive?
Orders processing time is between 2-5 business days given the nature of the product. Once an order is shipped, it can take 1-5 business days to arrive (depending on where you are located and the shipping method selected). 

What does the shipping cost?
Free ground shipping for Sri Lanka, to qualify for free shipping minimum order amount should be LKR.25000.00 or more; less than LKR.25000.00 orders will be charged a flat rate of LKR.350.00 for Sri Lanka. 

What is your return policy?
If you are not completely satisfied with the energy of your purchase, it may be returned within 10 days of the order delivery date. The returned item must be unworn and accompanied by the attached UPC label. If the item is returned without the UPC label, a website merchandise credit will be issued. Returns must be shipped back with a Merchandise Return Label. 

All refunds will be credited for the original amount paid, less shipping fees, except in the case of a defective item or incorrect shipment. Website orders cannot be refunded in a retail store; they may, however, be exchanged in our retail store for merchandise or in-store credit.